FAQs
How does Squid Go work?
Squid Go operates by combining sequential compression with cold therapy. Each Squid wrap is uniquely developed for a specific body part, with a sequential compression bladder* designed to direct swelling away from the treated area while driving cold deep into the tissue. This combination may help reduce edema and pain, improve blood circulation, and decrease inflammation.
For athletes, Squid Go is an excellent recovery tool, providing high-efficacy cold therapy while driving metabolites like lactic acid away from treated muscles, increasing circulation, and preparing you for more activity.
*Except for the shoulder wrap, which does not include sequential compression.
How long is the treatment?
Each treatment lasts 15 minutes and is controlled by the Squid Go pump. The pump will beep and turn off automatically at the end of the session.
How often can I use Squid Go?
When used with a cold gel pack, Squid Go should not be applied to the same location more than once an hour to avoid frostbite. Without a gel pack (compression only), it can be used as needed. Always use Squid gel packs over clothing or the provided cloth barrier sleeve to avoid direct skin contact.
How is Squid Go different from other cold therapies?
Traditional cold gel packs and ice water circulators provide superficial cold treatment, as vascular blood flow carries cold away from the site. Squid Go uses intermittent sequential compression to reduce blood flow temporarily, allowing the cold to penetrate deeper into muscles and ligaments.
Additionally, Squid gel packs freeze to -18°C while maintaining elasticity, delivering colder temperatures and shorter 15-minute treatment times compared to ice water circulators.
How much compression should be used?
Compression level depends on personal comfort. Athletes often prefer the highest setting, while post-surgery users or those with new injuries may choose lower levels. Compression levels can be adjusted during treatment by pausing, adjusting the level, and resuming therapy.
When not to use Squid Go.
Do not use Squid Go if you have any of the following conditions:
- Thrombosis (blood clots)
- Aneurysm
- Vascular disease, including diabetes and high blood pressure
- Compromised local circulation
- Heart disease or cancer
- Cold urticaria, cold hypersensitivity, or vasospastic diseases
- Raynaud’s syndrome or cryoglobulinemia
- Paroxysmal cold hemoglobinuria
Do not use during pregnancy or within 3 months postpartum, on broken or inflamed skin, near broken bones, or if you are under 18 years old. Sequential compression can still be used without cold gel packs.
What is the warranty?
Squid Go products (pump, wraps, tubes, and gel packs) are warranted against material and workmanship defects for one year from the purchase date. See the Terms and Conditions for full warranty details. There is also a conditional 14 day Money Back Guarantee on new purchases.
How long does it take to charge the Squid Go Pump?
Charge the pump for 8 hours before first use. Subsequent charges take 4-6 hours. A fully charged pump powers 15-20 treatments and can be used while charging.
How long does it take to freeze the Squid Go Gel Pack?
Freeze the gel pack for 12 hours before first use. After each session, refreeze it for up to 3 hours to restore maximum cold.
Can I use crushed ice?
Yes, crushed ice can be used like a disposable ice bag. Ensure the ice is well crushed, has a little water, and is sealed in the bag. Place it between your leg and the wrap (with a cloth layer), secure the wrap snugly, and proceed.
Does the gel pack remain at -18°C after use?
No, the gel pack transfers cold to your muscles during treatment. It may still be cold enough for another muscle group but should not be used on the same area within an hour.